Connect what should stay
Forms, email, calendars, accounting, CRMs, databases, and supported APIs can pass information forward without being retyped.
Custom Business Software · Roanoke, VA
One connected system
for the work you hold together by hand.
Connect the tools worth keeping. Replace the workarounds slowing you down. Run the operation from one clear place.
New requestCustomer needs a quotePhotos and details received
Built around your operation
Michael Paynotta
Owner, designer, and developer
Show me one repeated process or disconnected handoff. I’ll map what should be connected, automated, replaced, or left alone.
540-581-2203
Map my workflow. No charge. →
Your tools may work. The handoffs between them don’t.
Build what is missing
When generic software cannot handle the real workflow, I build the focused owner view, intake, portal, or internal tool the operation needs.
One person accountable
The person who maps the work is the person who builds the system, deploys it, and answers when it needs to change.
Real systems already built
Owner operations
Operational Overview
The owner opens one screen and sees what needs attention today.
What it changes
- Every job has a current status
- Blocking decisions surface first
- No report to assemble by hand
Field operations PWA
Field OS
Projects, crews, field records, receipts, and payroll live in one hosted workspace.
What it changes
- Crew updates from the truck
- Records stay with the job
- Office and field share one view
Estimate automation
Photo Estimate Engine
Customers send photos and the business receives a quote-ready request.
What it changes
- No site visit to quote
- Leads arrive organized
- Runs while you sleep
Customer self-service
Customer Status Portal
Customers check their own job instead of calling the office.
What it changes
- Fewer status calls
- Customers stay informed
- No one waits on a callback
Complete requests
Guided Intake
Requests arrive with the details needed to schedule and act.
What it changes
- No callbacks for details
- Better requests
- Less back-and-forth
Lead follow-up
Automated Follow-Up
Leads get answered and followed up without someone having to remember.
What it changes
- No lead goes cold
- Follow-up happens on its own
- You step in when it matters
Start with a free workflow map
- 01
Show me the workaround
Bring one repeated process, spreadsheet, or disconnected handoff. No technology list needed.
- 02
Connect, automate, replace, or leave alone
I map what should happen to each part and identify the smallest useful system worth building first.
- 03
Agree on the first system
You get a clear scope, price, and delivery path. No obligation to build after the map.
- 04
Build, deploy, and support
I build it in visible stages, host the working system, and stay responsible when it needs to change.
Let’s map the part you are tired of holding together.
No generic AI pitch. I’ll tell you what I would build—and what I would leave alone.